Physical Therapy Aide/Receptionist

Location:

Corona, CA 92882

Company:

Beyond Care Physical Therapy & Wellness PC

Job description:

Overview

We are seeking a dedicated and compassionate Physical Therapy Aide to join our team. In this role, you will assist physical therapists in providing high-quality patient care and support throughout the rehabilitation process. You will work closely with patients in outpatient ensuring they receive the best possible treatment and assistance.

A physical therapy aide/technician is a non-licensed person who aids in the practice of physical therapy, and who always acts under the orders, direction, and on-site supervision of a licensed physical therapist or physical therapist assistant. An aide may perform physical therapy related activities that are assigned and are commensurate with an aide’s training and abilities. An aide shall not perform any duties that include the interpretation and implementation of referrals from licensed medical doctors or dentists, the performance of evaluations, the determination and modification of treatment programs, or any independent performance of any physical therapy procedures.

Provide front-line customer service in person and/or by telephone to refer customers to appropriate office or staff; perform related work. Employees in this classification will spend approximately 60% of their time greeting visitors and answering the telephone. Typically, office support tasks will comprise less than 40% of total work time. These positions require sufficient speech and hearing acuity to perform receptionist work. Some positions may involve standing for extended periods of time and lifting up to 30 pounds.

Duties

• Assist physical therapists in implementing treatment plans for patients.
• Prepare treatment areas and ensure all necessary equipment is ready for use.
• Help patients with exercises and mobility tasks as directed by the therapist.
• Maintain a clean and organized work environment to promote safety and efficiency.
• Provide excellent patient service by addressing patient needs and concerns promptly.
• Educate patients on proper techniques for exercises and activities to enhance recovery.
• Support administrative tasks such as intake procedures and scheduling appointments.
• Treatment room preparation and clean up.
• Escorting patients to and from treatment and preparing them for treatment.
• Laundry and stocking shelves.
• Treatment room shelf stocking.
• General clinics clean up.
• Equipment cleaning and maintenance
• Exercise equipment, cleaning and maintenance.
• Prepare gel bottles and ice cups.
• Supply inventory and ordering Assist in treatment preparation and application as training and skills allow.
• Perform in front office duties.
• Reports problems to Physical Therapists and Physical Therapy Assistants or other appropriate personnel
• Other duties as assigned.
• Greet, and direct patients to appropriate areas or staff.
• Operate a central telephone console or multi-line system to receive and route calls. This involves recording telephone messages, screening calls as directed, asking questions to determine customers’ needs, and directing visitors to appropriate staff or department.
• Incumbents in these positions may perform basic office support functions such as keyboarding, filing, and record keeping, but this is not considered the primary function of the position. Employees may provide non-technical information or instructions for form completion, receive money and issue receipts, and perform mailing activities, as well as support other Beyond Care Physical Therapy & Wellness PC administrative staff as directed.
• He/she must be cognizant of and responsible for all front-line confidentiality requirements according to the HIPAA Policies and Procedures of Beyond Care Physical Therapy & Wellness PC.

Qualifications

• Knowledge of medical terminology, anatomy, and physiology is essential.
• Previous experience in a hospital or clinical setting is preferred; familiarity with acute care, inpatient, outpatient, sub-acute care, geriatrics, orthopedics, or post-acute care is a plus.
• Strong patient care skills with an emphasis on providing compassionate service.
• Ability to work effectively as part of a team while also being self-motivated.
• Excellent communication skills to interact positively with patients and staff.
• Experience with electronic health records (EHR) systems is beneficial. Join us in making a difference in our patients’ lives through dedicated rehabilitation support!

Job Type: Full-time

Work Location: In person